maintenance request
ROUTINE MAINTENANCE ONLY VIA EMAIL
For all maintenance emergencies, please call our 24 Hour maintenance telephone number at 877.509.2424.
For life threatening emergencies, please contact 911 first.
Atlantic Marine Corps Communities looks forward to processing your online routine website maintenance request. Your request will be entered within 24 hours during normal working business hours.
An emergency is a utility or structural system failure that may cause an immediate danger to residents or threaten to damage property (such as flooding, heat loss in below freezing temperatures, breaks in water or gas lines, inoperable refrigerator, or utility outages.) If you have more than one bathroom, a clogged toilet is not an emergency. Clogged sinks will be an after hours emergency ONLY between Friday evening until noon, Sunday. Other times, it will be handled during normal business hours.
What is urgent?
Urgent issues that are not considered emergencies but have the potential to create damage to the property or result in substantial inconveniences to the family such as water leaks, or toilets / sinks not operating are responded to within twenty-four hours during normal business hours.
What is routine?
Routine maintenance requests are those items that are not categorized as emergencies or urgent such as leaky faucets, screen repairs, or garage door problems.
